From $49.95 + strings/parts

Keep your instrument sounding its best with fresh strings!

What's included:

• Removal of old strings
• Cleaning and hydration of the fretboard
• Fret polish
• General cleaning of the instrument
• Electronics check
• Fit new strings and tune 
• Restringing with your choice of strings -Premium strings available in-store or BYO

Visual Indicators:

• Discoloration (strings appear dark, rusty, or dull)
• Visible wear or flattening where strings contact frets
• Unwinding or fraying, especially near bridge or fretboard
• Build-up of dirt, skin oils, or residue along the strings

Performance Signs:

• Difficulty staying in tune, requiring frequent adjustments
• Dull, lifeless tone lacking brightness or clarity
• Decreased sustain where notes fade quickly
• Inconsistent sound between strings
• Intonation problems (notes sound increasingly out of tune up the neck)

Playing Experience:

• Strings feel rough or sticky under your fingers
• Increased finger noise when sliding
• Reduced flexibility making bends and vibrato more difficult
• Strings feel stiff or unresponsive

Sound Deterioration:

• Progressively duller, less vibrant tone
• Reduced volume and projection
• Loss of harmonic richness and overtones
• Unbalanced sound across strings

Playability Issues:

• Increased friction makes playing techniques more difficult
• Greater finger fatigue during playing sessions
• Inconsistent response across the fretboard
• More force required for clean note articulation

Physical Consequences:

• Increased wear on frets from hardened, dirty strings
• Potential damage to nut slots from strings binding
• Accumulated dirt and oils can transfer to fretboard
• Higher risk of string breakage during playing
• Corrosion can transfer to other guitar components

Long-term Effects:

• Developing poor playing habits to compensate for old strings
• Diminished enjoyment of playing
• Potential discouragement for beginners who don't realize string quality affects playability
• Possible damage to the instrument requiring more extensive repairs

Regular restringing is essential maintenance that preserves your guitar's sound quality, playability, and longevity. Think of fresh strings as the foundation of your tone – they're the direct connection between your playing technique and your instrument's voice.

From $119.95 + strings/parts

Ensure your instrument is in perfect playing condition. A professional setup can make all the difference in how your instrument feels and sounds.

• What's Included:
  
• String height and action adjustment
• Intonation calibration
• Neck truss rod adjustment
• Pickup height and balance (for electric instruments)
• General cleaning, fretboard cleaning and hydration and inspection
• We set up your instrument to your specifications relating to tuning and string gauge/type.
  
  A properly set up guitar ensures optimal playability with smooth, comfortable string action that requires minimal finger pressure. Similar to how a car needs regular servicing for peak performance, your instrument benefits from professional setup and maintenance to sound and feel its best.

Benefits of a professional guitar setup include:

• Improved playability
• Better intonation
• Longer instrument life
• Enhanced sound quality

Your guitar may need a professional setup if you notice any of these signs:

Playability Issues:

• Strings feel too high above the fretboard, requiring excessive finger pressure
• Fret buzzing when playing certain notes
• Difficulty playing barre chords cleanly
• Uncomfortable hand fatigue after short playing sessions

Tuning Problems:

• Guitar won't stay in tune, even with new strings
• Notes sound sharp or flat when playing up the neck
• Open strings sound in tune but fretted notes don't

Physical Changes:

• Visible neck bowing (either concave or convex)
• Uneven string height across the fretboard
• Strings sitting too low and buzzing against frets
• Seasonal changes have affected the wood

Sound Quality:

• Decreased sustain or resonance
• Dead spots where notes don't ring clearly
• Overall tone lacks clarity or richness

Did you know that an incorrectly set up guitar is one of the main reasons a beginner guitarist stops learning and playing? 

Quotes provided upon inspection

From minor fixes to major overhauls, we’ve got you covered.

Common Repairs We Handle

• Fretwork, including refrets, fret level and crowing
• Electronic troubleshooting and replacement
• Input jack and switch repair
• Cracks, dents and finish touch-ups

Bring your instrument in for a free inspection and quote — no booking required.

Quotes provided upon initial consultation. 

Make your instrument truly one-of-a-kind with our customisation services!

What We Offer:

• Custom paint jobs and finishes
• Pickup upgrades and rewiring
• Visual upgrades like knobs, tuners & strap locks
  

Why Customise?

• It can be more economical then purchasing a new instrument
• Achieve your dream sound and aesthetic
• Stand out on stage with a unique instrument
• Tailor your instrument to your playing style

We’ll help you choose parts and customise your instrument to match your unique sound and style.

Ready to Book?

Drop into our store, call us at 02 4933 0633, or contact us here 

How does the Booking Process Work?

We operate on a booking queue system, first come first served. We aim to have your instrument returned to you within 5 business days (depending on the complexity of the work).

Should the work required be out of scope for our skills, we have alternate external companies we can refer you to.